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Sales conditions

• Identification
Company name   LA CASE A GOURDES
Manager last name   THILLE
Manager first name   DAVID
Head office   6, Rue Volney
Zip code   49400
Country   FRANCE
Phone   0253930392
Web site
Siret No.   48389110700045
APE/NAF code   4789Z
Hébergeur du site   New Oxatis
Immeuble Acropolis
171 bis Chemin de la Madrague Ville
13002 Marseille
Directeur de publication   David THILLE

The site is David THILLE's property in its totality, as well as all the rights. Any reproduction, complete or partial, is systematically subjected has the authorization of the owners. However, the connections of the type hypertexts towards the site are authorized without specific requests.

1. Acceptance of the conditions

The customer recognizes to have acquainted, at the time of the signing of order, particular conditions of sale expressed on this screen and expressly declares to accept them without reserve. The present general terms of sale govern the contractual relations between La Case à Gourdes and its customer, both parts accepting them without reserve. These general terms of sale will prevail over quite other conditions appearing in quite other document, except preliminary, express and written dispensation.

2. Products

Illustrating photos products, do not enter the contractual field. If errors got there, on no account, the responsibility of La Case à Gourdes can be committed. The majority of products proposed to its customers by La Case à Gourdes are available in our workshop.

3. Command

The systems of automatic recording are considered as being worth proof, the nature, the contents and the date of the command(order). La Case à Gourdes confirms the acceptance of its order to the customer at the e-mail address whom this one will have communicated. The sale will be concluded only as from the confirmation of the order. La Case à Gourdes reserves the right to cancel any order of a customer with whom would exist a dispute concerning the payment of a previous order. The information expressed by the buyer, during the order taking commits this one: in case of error in the description of the address and phone number of the addressee, the seller would not know how to have responsible for the impossibility in which he could be to deliver the product.

4. Delivery

After confirmation of order, La Case à Gourdes makes a commitment to deliver has its carrier, all the references ordered by the buyer and it for a maximum deadline of manufactured 48 hours. This carrier commits he by contract with La Case à Gourdes to deliver the order has the address of the buyer supplied by La Case à Gourdes. In the case of a transport in system said about cash on delivery, the customer makes a commitment has to adjust to the carrier or has his representative the totality of the sum indicated during the confirmation of order.

Furthermore for the deliveries outside metropolitan France the customer makes a commitment to adjust all the taxes due to the import of products, customs duty, value-added tax, and quite other taxes were owed by virtue of the laws of the country of reception of the order. Quite the orders placed in La Case à Gourdes are intended for the personal use of the customers, the customers or the addressees of products refrain themselves from any partial or total resale of products.
The delivery will be made by post international colissimo followed or not according to the choice of transport of the customer in Metropolitan France. The delivery is made in the time slot planned with the customer by the direct delivery of the product for the announced addressee, is in case of absence, to another person authorized by the customer. The possible delays do not give the right to the buyer to demand damages.

Delivery in the countries of the EEC the deliveries are made by post international colissimo followed Europe or not according to the choice of the customer, for the deliveries outside the EEC are made by the international postal services following the choice of the customer. In the cases of a technical product, the customer will particularly watch to verify the smooth running of the delivered device, to read the note of use which is supplied to him.

In case of visible defects, the buyer benefits from the right of return in the conditions planned in this document. The war, the riot, the fire, the strikes, the accidents and the impossibility are considered as case of absolute necessity unloading the seller of its obligation to deliver, to be supplied. The goods always travel at the risks and the dangers of the addressee. Always verify your parcel on arrival. You have a deadline of 48 hours to make possible reserves with the carrier in case of missing or with the degradation. For reasons of availability, an order can be delivered several times to the customer there. The customer adjusts while a single delivery. If the customer wishes 2 places of delivery, he places 2 orders, with the connected expenses of delivery.

5. Retraction

You have 7 days (as from the reception of articles) to make an opinion. In case of exchange or refund, send back article(s) new in their original packing, intact, accompanied with all the possible accessories, the notes of employment(use) and documentations at the following address:

85, Rue Saint Nicolas
49400 SAUMUR

In case of exercise of the right to withdraw, La Case à Gourdes has in the refund of the sums paid by customer, free of charge, with the exception of the expenses of return. The refund is of for a maximum deadline of 30 days.

6. Price

The price is expressed in Euro. The price indicated on product sheets does not include the transport. The price indicated in the confirmation of order is the definitive price, expressed inclusive of all taxes and including the VAT for France and countries of the EEC. This price includes the price of products, the costs of handling, packaging and preservation of products, the costs of transport and starting.

7. Payment

The price charged to the customer is the price indicated on the confirmation of order sent by La Case à Gourdes. The price of products is payable in cash the day of the effective order. The payment is made by bank card carrying the initials CB. On-line, PAYPAL allows you to settle via a banking server in a secure environment.

Your Number of bank card is thus managed towards the servers of the bank, your payment is directly made at a bank in an environment secured without passing by the server of the shop, the all the more important guarantee as your Numbers are only known of our banking partner. The order validated by the customer will be considered effective only when the centers of banking payment concerned will have given their agreement. In case of refusal of the said center, the order will automatically be canceled and the customer warned by e-mail. Besides, La Case à Gourdes reserves the right to refuse any order of a customer with whom would exist a dispute.

8. Disputes

The present contract is subjected to the French law. La Case à Gourdes cannot have for person in charge of the damage of all kinds, so material as immaterial or physical, who could result from a malfunction or from a misuse of the marketed products. It's the same for the possible modifications of products resulting from manufacturers. The responsibility of La Case à Gourdes will be limited, in any case, to the amount of the order and would not know how to be questioned for simple errors or omissions which would have been able to remain in spite of all the precautions taken in the display of products. In case of difficulties in the application of the present contract, the buyer has the possibility, before any legal action, of looking for an amicable solution in particular with the help :
- Of a professional association of the branch
- of consumers' association
- of quite other advice of its choice
It is called back that the search for the amicable solution does not interrupt the " brief deadline" of the legal guarantee, nor the contractual duration of the guarantee. It is called back that as a general rule and subject to the appreciation of the Courts, the respect for the capacities of the present contract relative to the contractual guarantee supposes that the buyer honors his financial commitments to the seller.
The complaints or the contestings will always be received with attentive benevolence, the good faith being always presumed at the one who makes the effort to explain his situations. In case of dispute, the customer will address by priority the company to obtain an amicable solution.

In defect, the Commercial court of Saumur is only competent, whatever the place of delivery and the method of payment accepted.

9. Guaranteed

La Case à Gourdes guarantees you that everything the selected products are made or produced or published in COUNTRY. In what conce e the food the indicated dates of consumption must be respected by the customer. In every case La Case à Gourdes cannot have for person in charge for non compliance with the current regulatory and legislative measures in the country of reception, the responsibility of La Case à Gourdes is systematically limited has the value of the questioned product, value has its date of sale and it without possibilities of recourse to the brand or the producing company of the product.

In any event, the customer benefits from the legal guarantee of eviction and from the latent defects (Art 1625 and following ones of the Civil code). On condition that the buyer gives evidence of the hidden defect, the seller legally has to repair all the consequences (art 1641 and following ones of the civil code); if the buyer addresses the courts, he has to make him(it) for the " brief deadline(extension) " as from the discovery of the hidden defect (art 1648 of the civil code). You can contact customer services: 6 every 7 days (from Monday to Saturday include) in the Phone number: (0033) by e-mail in (answer under 72 hours)

10. Legal information

The piece of information of the name specific information collected for the purposes of the remote sale is compulsory, this information being indispensable for the processing and the routing of the orders, the issuing of invoices and the guarantees. The defect of piece of information pulls the no validation of the order. According to the law " Computing and Liberties ", the processing of the name specific information relative to the customers was the object of a statement with the National Committee of the Computing and with the Liberties (CNIL). The customer has (article 34 of the law of January 6th, 1978) a right of access, modification, rectification and deletion of the data which concern him, which he can exercise with La Case à Gourdes. Furthermore, La Case à Gourdes makes a commitment not to communicate, free of charge or with compensation, the address and phone number of its customers with a third party.

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